How it works
A structured handover, with no disruption to your guests.
Six steps to a seamless takeover
1. Site survey
We walk your property, review room mix, occupancy patterns and current standards.
2. Tailored proposal
A clear proposal with staffing plan, service levels and the commercial model that suits your hotel.
3. Mobilisation
We recruit, train and manage the TUPE transfer of your existing team, so the handover is seamless for your staff and your guests.
4. Go live
Our supervisor leads the team on site from day one.
5. Ongoing audits & reporting
Regular digital room inspections, performance reporting and quality audits.
6. Account reviews
Regular reviews with your management team on inspection scores, staffing and costs, so standards keep rising.